Frequently asked questions on Imbercal
Access to the accounting software
- What do I need to get started with Imbercal online?
- Getting started with Imbercal couldn't be easier. Simply click on Register for your FREE TRIAL. The trial is totally free of any obligations. We do not take any payment details from you until you are ready to subscribe.
- What do I need to run Imbercal accounting software on my computer?
- A computer with an internet connection is all that is required. We recommend using a web browser such as Internet Explorer 8, Firefox, and Opera. To view reports you will need Adobe Acrobat Reader.
- How easy is it to enter my business details?
- It's very easy with Imbercal, just follow the simple instructions when you log in for your FREE 14 DAY TRIAL and then you are ready to start!
- Where do I go for help?
- There is a Getting Started Guide and a Help section and plenty of explanations as you go along to assist you. However, if this doesn?t answer your question please send us an email with your query and one of our team will contact you. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- How do I pay after my 14 day FREE TRIAL?
- When you log in towards the end of your free trial, you will be alerted that your subscription is about to end.
- Is there a tie-in or minimum subscription period?
- No, there is no contract or minimum subscription period.
Keeping your accounts data secure
The security of your accounts information is VERY important to us and we hope that this section will answer any question you may have.
- How secure is my information?
- Very secure. Our servers are monitored 24 hours a day, 365 days a year. Your accounts data will be backed-up every day saving you the worry and hassle. For added security, you can opt to sign in though our enhanced security system whereby all your data is sent and received using the same encryption as internet banking. See Security.
- Do I need to back up my accounts information?
- No you don't, it is done for you every day.
User Experience
- I don?t have any / only a little bookkeeping experience- will I be able to use Imbercal bookkeeping software?
- Yes, Imbercal is designed for those who have little or no bookkeeping experience. We know how difficult it can be to keep your books and run your business. That?s why we have designed Imbercal online bookkeeping software to be as easy as possible, so you can save time and concentrate on running your business. Our simple bookkeeping guide will also help.
We have varying levels of support depending on your requirements ranging from email to weekly telephone to dedicated support - please refer to Customer Support.
Accounting software features
- My business is mainly cash based with some cheques and credit card payments - can Imbercal help?
- Yes, Imbercal includes a specifically designed section for cash based businesses.
- How to calculate VAT. Can Imbercal help me with my VAT Returns?
- Yes it can. It will complete the figures ready for you to put on your Return. You can also easily see what your VAT liability is at any time by running a simple report.
- Does Imbercal operate the VAT flat rate scheme?
- Yes. It will calculate the VAT figures to enter on your Return, and monitor your liability at any time.
- Does Imbercal operate the VAT Cash Accounting scheme?
- Yes. Again it will calculate the figure to enter on your Return and monitor your liability at any time.
- Can I monitor my bank balance on a daily basis?
- Yes. Just check the homepage when logged in.
- Can I monitor what I am owed on a daily basis?
- Yes. Again just check the homepage when logged in.
- Can I monitor what I owe on a daily basis?
- Yes. Simply check the homepage when logged in.
- How often can I look to see if I am making a profit?
- As often as you like but remember you must have all entries up to date to make the results accurate.



